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Data Protection and Privacy Policy

Cookies and IP addresses Collected by this Website

We may store information about you using cookies (files which are sent by us to your computer or other access device) which we can access when you visit our site in future. We may also collect your device’s IP address as part of the basic functioning of this website. We do this to allow the website to function properly and to collect anonymous information about how this website is used, through Google Analytics.

If you wish to stop or control the use of cookies on your browser, please refer to your browser’s settings for cookies. More information on how to do that can be found on the website All About Cookies (https://www.aboutcookies.org/how-to-control-cookies/) and on the Information Commissioner’s website (https://ico.org.uk/for-the-public/online/cookies/)

Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

A certain amount of personal data is collected by Spen Valley CNC Services Ltd at the time of making enquiry. This could include email address, phone number(s) or address.

All information gathered by Spen Valley CNC Services Ltd is treated as confidential and will only be accessible to Directors only and will not be shared with a third party.

HMRC request that we keep a record of our customer’s data for up to seven years.  This information is kept in a locked file.

If you wish to alter any of your data, review how it is used or wish to request its return to you, please contact the company director at sales@spencnc.co.uk

How we use your Contact Information

When making an enquiry we will only hold your information for as long as we provide goods or services

Notifying you of Changes to this Notice

If there is a change to Spen Valley CNC Services Ltd privacy notices or how we use your data we shall contact you via email notice, written or hard copy notice, or through conspicuous posting of the notice on our social media channels. We reserve the right to determine the form and means of providing notifications to you, and you may have opted out of certain means of notification as described in this Privacy Notice.

Changes to Our Privacy Notice

Spen Valley CNC Services Ltd may update its Privacy Notice from time to time, and so you should review this Notice periodically. When we change the notice in a material way, we will update the ‘last modified’ date at the top of this Privacy Notice. Changes to this Privacy Notice are effective when they are posted on this page. If you have any questions about this Privacy Notice, the practices of this site, or your dealings with this website, please contact Data Controller as sales@spencnc.co.uk.

If at any time you feel that there is an issue with the way Spen Valley CNC Services Ltd handles your data then you can contact the ICO (Information Commissioner’s Office).

Your Rights

Data Protection Law means that you have extensive rights regarding the collection, storage and use of your data.

Under the GDPR (General Data Protection Regulation) you have the following rights as an individual regarding your data:

  1. The right to be informed
  2. The right of access
  3. The right to rectification
  4. The right to erasure
  5. The right to restrict processing
  6. The right to data portability
  7. The right to object
  8. Rights in relation to automated decision making and profiling
  9. If you would like to find out more about these rights, or if you would like to report a breach of them then you can contact the ICO (Information Commissioners Office)

https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

or call their helpline on 0303 123 1113

Further contact details for the ICO can be found here: https://ico.org.uk/global/contact-us/helpline/